Frequently Asked Questions About Physical Therapy

Do I need a referral from a physician?

No! With the recent passage of new laws in Alabama, you no longer need a referral from a physician to access physical therapy services. You can come directly to physical therapy for your pain or injury without having to navigate the complex medical system. If at any point during your evaluation or treatment we feel that you need to see a physician, we will help facilitate that care for you. If you already have a referral, simply bring it with you to your first appointment, fax it to 205-201-4481, or email it to thetotaljoint@gmail.com.

Do you take my insurance?

The Total Joint is currently in network with Aetna, American Specialty Health (most Cigna plans), Blue Cross Blue Shield, Medicare (including all Advantage/Replacement plans, regardless of carrier), UHC Peehip, and Viva. Please see our Fees page for more information regarding insurance and private-pay options. Give us a call at 205-201-4245 for the most up to date insurance information.

How long is my appointment?

Our insurance-based physical therapy sessions will start with an evaluation and intake paperwork. This initial visit will be about 75-90 minutes depending on the paperwork required. Follow-up sessions will be 40-60 minutes depending on the type of condition and our phase of recovery. It is best to talk candidly to your therapist if you have a time requirement, and we can usually accommodate. For our private pay sessions, 20- 40- and 60- minute timeslots are available.

Can I come the same day as my surgery?

Yes. Our therapists are uniquely experienced to start making you better from the minute your eyes open after the procedure, until you’ve reached your recovery goals. We work together with your surgeon to make sure your transition back home from the hospital is as smooth and safe as possible.

Should I take my pain medicine before therapy?

You should remain on the current pain treatment regimen that your healthcare team has set forth. Pain control is one of- if not the most important aspect of post-surgical recovery and we don’t want to let pain be the barrier to movement.